Privacy Policy – Pizeon Luxury Linens

At Pizeon Luxury Linens, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make purchases, or interact with us.

By using https://pizeon.com (our "Website"), you agree to the terms outlined in this policy. If you do not agree, please refrain from using our services.

1. What Information We Collect

When you interact with our website or services, we may collect the following types of information:

Personal Information

✔ Name (for order processing and communication)
✔ Email Address (for order confirmations, support, and marketing)
✔ Phone Number (for delivery updates and customer service)
✔ Shipping & Billing Address (for order fulfillment)

Payment Information

✔ Credit/Debit Card Details (processed securely via trusted payment gateways)
✔ bKash/Nagad/Other Digital Payment Details (if applicable)

Note: We do not store your card details. All transactions are processed securely via third-party payment gateways.

Automatically Collected Information

When you visit our website, certain data is collected automatically, such as:
✔ IP Address
✔ Browser Type & Version
✔ Device Information (mobile or desktop)
✔ Pages Viewed & Time Spent on the Website

2. How We Use Your Information

We use your information responsibly to:
✅ Process and deliver orders efficiently.
✅ Provide customer support and respond to inquiries.
✅ Improve our website’s functionality for a better shopping experience.
✅ Send promotional offers & updates (only if you opt-in).
✅ Prevent fraudulent activities and enhance security.

3. How We Protect Your Information

Your privacy is our priority! We implement strict security measures to safeguard your data, including:
✔ SSL Encryption: Ensures secure transactions.
✔ Secure Payment Processing: Your financial details are never stored on our servers.
✔ Limited Data Access: Only authorized personnel can access sensitive information.

We never sell, trade, or share your personal data with unauthorized third parties.

4. Sharing Your Information

We only share your information with trusted third parties in the following cases:
✔ Logistics Partners – To ensure smooth order delivery.
✔ Payment Providers – For secure transactions.
✔ Marketing & Analytics Services – To improve our customer experience (e.g., Facebook Pixel, Google Analytics).

Rest assured, these third parties are bound by strict confidentiality agreements.

5. Cookies & Tracking Technologies

We use cookies and tracking tools to enhance your browsing experience. Cookies help us:
✔  Remember your preferences (e.g., language, login details).
✔  Show relevant product recommendations.
✔  Analyze website traffic to improve our services.

You can manage or disable cookies in your browser settings. However, this may impact certain website features.

6. Your Rights & Choices

You have full control over your personal data! You can:

✔ Access Your Data – Request a copy of the data we hold about you.
✔ Edit or Update Information – Modify your personal details anytime.
✔ Opt-Out of Marketing Emails – Click the "Unsubscribe" link in any promotional email.
✔ Request Data Deletion – Ask us to delete your data (subject to legal retention policies).

For any of these requests, please email us at info.pizeon@gmail.com.

7. Third-Party Links

Our website may contain links to external sites (e.g., payment gateways, and social media). We are not responsible for their privacy practices. Please review their policies before sharing personal data.

8. Policy Updates & Changes

We may update this Privacy Policy from time to time to reflect changes in laws, business practices, or security improvements.

✔ We will notify you via email or website announcement if significant changes occur.
✔ Your continued use of our website means you accept the updated policy.

9. Contact Us

For any privacy-related questions, concerns, or requests, feel free to reach out:

✔  Email: info.pizeon@gmail.com | support@pizeon.com
✔  Phone: +880 1841-978901 | +880 1841-978902
✔  WhatsApp: +880 1841-978901
✔  Website: https://pizeon.com

Your privacy matters to us. Thank you for trusting Pizeon Luxury Linens!